How to Recover Deleted Files
How do I run RestoreMyFiles? Either click on “Start Quick Scan” or “Advanced Scan” to start recovering deleted files.
Why won’t the program recover some of my files?
RestoreMyFiles has been designed to recover the remaining data on your hard disk. However, RestoreMyFiles is not designed to repair the content of deleted files.
A deleted file that is corrupted or partially re-used by the Windows operating system will not be readable. This is not a factor of the RestoreMyFiles software, but a factor of how the Windows operating systems will recycle part of (or the entire) deleted files. RestoreMyFiles does recover deleted files that remain intact in your hard disk.
What drives will RestoreMyFiles detect?
RestoreMyFiles will be able to scan any drive shown in the ‘Hard Disk Drives’ section of ‘My Computer’ (except network). This includes:
- USB External drives
- Removable Flash drives
- ZIP drives
- Floppy drives
My operating system is gone, can I still recover my files?
Unfortunately, at this point in time, once the operating system is gone, recovering deleted files is a real problem and RestoreMyFiles will not be able to perform its task.
However you can try attaching the hard drive in question to another computer as a secondary drive. If the drive is being detected as a volume (c:, d:, e: etc) you may try a ‘Physical Scan’.
Physical scan: Scan the whole HDD regardless if the space is allocated or not, formatted or not. This potentially will detect files in un-partitioned space on the HDD.
Registration and License Code
What is my license code? The fully functional registered version is activated by entering your license information into the free evaluation version.
What if my license code is invalid?
If your license key is not accepted, can you please check the following. Note that this error message can be avoided by copying and pasting your license details into the registration screen.
- The License Name and License Key are case-sensitive.
- Please ensure that you are not entering the letter ‘O’ for the number ‘0′. We use all ‘0′ (zeros) in our license codes.
- Please ensure there are no ’spaces’ at the beginning or the end of the license details, as this will produce an error. Use your backspace or delete key to remove any entered ’spaces’.
Where is my license code? After purchasing the product, you will immediately be redirected to a webpage with your own personal activation code. Simply cut-and-paste this code into your software.
How do I register? The fully functional registered version is activated by entering your license information into the free evaluation version. To enable the full registered version please open RestoreMyFiles and click the BUY NOW button on the left section of the RestoreMyFiles screen.
FAQ – General Questions
How much does Restore My Files cost? $29.95
What do I get for my money? A registration code that can be used to turn the demo into a fully funcional software application.
Why is “registered” better than the trial version? The demo shows you what can be recovered but does not recover any files. The “registered” version shows recoverable files AND recovers them!
What payment methods are there available? Visa, Master Card, Discover, American Express, Carte Blanche, JCB, eCheck, Paypal
How do I purchase? While running the program, simply click the “BUY NOW” button on the left side.
When will my software arrive? You can download the demo here. If you like it, you can buy it here.
When will my CD arrive? Our powerful software is easily and quickly downloaded from this website so you don’t have to wait for a CD to arrive in the mail.
Can I install Restore My Files on multiple computers with one license? You may use your purchased license for all computers in your household only. Businesses need to purchase 1 license per PC.
How do I upgrade? While running the software, simply click the “Live Update” button.
How do I purchase multiple licences? Contact us for a discounted rate.
Will it run on my operating system? RestoreMyFiles supports the following Windows platforms: Windows XP, 2000 and 98. At this stage RestoreMyFiles does not support the Macintosh operating system. If demand increases, we will look into development for the Macintosh. Although we do not support any server versions, some customers have no problem installing in Windows NT, 2000 servers or 2003 server.
Do you offer a refund? YES! We offer a 56-day Money Back Guarantee when purchasing RestoreMyFiles. If for any reason, RestoreMyFiles does not meet your needs within 56 days of purchasing, you will receive a refund.
What are the system requirements for RestoreMyFiles?
The following minimum system requirements are needed to run RestoreMyFiles:
- Intel 486 processor (or equivalent) or better
- 32 MB of RAM available (128 MB is preferable)
- 7 MB of free hard disk space
- Internet Explorer 4.0 or greater
RestoreMyFiles will operate on the following versions of Microsoft Windows:
- Windows XP
- Windows 98
- Windows 2000
Can I purchase your software in a retail store?
We do not currently sell RestoreMyFiles in physical retail stores.
Instead, RestoreMyFiles is available online for purchase. Upon completion of the purchase, you will receive a license code which will unlock your installed trial version of RestoreMyFiles. If you have not yet installed a trial version of RestoreMyFiles, you can download and trial it.
Information about how the Microsoft files systems work.
Visit www.microsoft.com for the detailed specification about how to FAT file system works. There is also an interesting article on the BBC website about Microsoft file systems and copy protection.
How Windows Treats Deleted Files
When using the Windows operating system, when a file is deleted from the Recycle Bin or if the Recycle Bin is bypassed altogether then the file can no longer be recovered by Windows. The way in which Windows works means that the content of the file still remains on the drive, relatively intact, until the section of the drive it occupies is overwritten by another file at some time.
RestoreMyFiles identifies the contents of such lost files on the hard drive and allows you to recover them. In situations where a file has been partially overwritten the software attempts to reconstruct as much of the file as possible with the remaining contents. This allows you to salvage at least part, if not all, of that recovered file to continue using it as required.
Whether you are a home or business user RestoreMyFiles gives you peace of mind when it comes to data recovery.
